The ea888 handles your personal data with care and transparency, in full compliance with the Lei Geral de Proteção de Dados (LGPD — Law No. 13,709/2018). This policy explains, in plain language, what we collect, how we use it, and what rights you have as a data subject.
The ea888, accessible at ea888.expressis the controller of personal data collected under this Privacy Policy. For LGPD purposes, a "controller" is the person or entity that decides how and why personal data is processed.
All communications related to personal data processing can be directed to our support channel:
We take your data protection seriously. This policy was written in plain language so you can clearly understand, without unnecessary legal jargon, exactly what we do with the information you entrust to us when creating an account and using the platform.
The ea888 collects only the data necessary to operate the platform securely, fulfill legal obligations, and deliver a great experience for Brazilian users. Below is a summary of the types of data collected:
Ea888 does not collect sensitive data such as racial or ethnic origin, religious belief, political opinion, or genetic and biometric data beyond standard identity verification. We do not collect health data, except where strictly necessary to process self-exclusion requests related to problem gambling, and always with the user's explicit consent.
The ea888 uses the collected data for the following purposes:
| Purpose | Data used |
|---|---|
| Account creation and management | Full name, CPF, email, phone number, date of birth |
| Identity verification (KYC) | Identity documents, selfie, proof of address |
| Processing deposits and withdrawals | Pix key, card details, transaction history |
| Fraud and money laundering prevention | CPF, IP, usage patterns, transaction history |
| Customer support | Email, conversation history, account data |
| Marketing communications (with your consent only) | Email, mobile (push notifications/SMS with opt-in only) |
| Platform improvement | Anonymized usage data, feedback, technical data |
| Responsible gambling | Usage patterns, betting history, set limits |
| Compliance with legal obligations | CPF, financial data, access logs |
The ea888 does not use your data to build behavioral profiles for sale to third parties, for third-party advertising unrelated to the platform, or for any purpose incompatible with those listed above.
Under the LGPD, all personal data processing must have a legal basis. The ea888 bases the processing of your data on the following legally established grounds:
We never process your data on a legal basis that is not appropriate to the stated purpose. If a new processing purpose arises, you will be informed and, where required, consulted before that processing begins.
The ea888 never sells your personal data. We share information only in the following specific and necessary situations:
To operate the platform, we work with technology providers that process data on our behalf, including payment gateways (to handle transactions via Pix, credit and debit card, PicPay, Mercado Pago, and TED), game providers (Pragmatic Play, PG Soft, Evolution Gaming, and others), identity verification (KYC) services, and cloud computing infrastructure. All providers are contractually required to protect your data and use it solely for the purposes defined by ea888.
The ea888 may share data with competent authorities — Receita Federal, Banco Central, COAF, Polícia Federal, and others — when required by legal, judicial, or regulatory order. In such cases, we share only the data strictly necessary to fulfill that specific obligation.
The ea888 uses cookies and similar technologies to ensure the platform functions properly, improve the user experience, and — with your consent — personalize content and deliver relevant communications. Below is a description of the types of cookies used:
These are required for the ea888 platform to function. Without them, core features such as login, game sessions, betting cart, and payment processing will not work properly. These cookies cannot be disabled.
They collect information about how users interact with the platform — most visited pages, errors encountered, load times — in an aggregated and anonymized form. We use this information to improve ea888's performance and usability.
Used to personalize the display of promotions within the ea888 platform (such as showing Brasileirão bonus offers to football bettors). We do not share cookie data with third-party advertising platforms.
You can configure your browser to reject non-essential cookies or to receive alerts before a cookie is stored. Disabling analytics and marketing cookies does not affect the platform's core functionality. Disabling essential cookies, however, may prevent your ea888 account from working correctly.
The ea888 employs robust technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or improper disclosure:
In the event of a security incident that may affect your personal data, the ea888 commits to notifying you and the Autoridade Nacional de Proteção de Dados (ANPD) within the timeframes established by the LGPD, with clear information about what occurred and the measures taken.
The ea888 retains your personal data for as long as necessary for the purposes described in this policy, always observing the minimum legal retention periods applicable in Brazil:
Once the required retention period has ended, data is securely deleted or anonymized so that the data subject can no longer be identified. Data used solely for statistical purposes is retained in aggregated, non-identifiable form.
The LGPD grants you a set of rights regarding your personal data processed by the ea888. You may exercise any of these rights at any time, at no cost, by contacting us at suporte@ea888.express or via live chat on the platform:
The ea888 will respond to all requests related to your rights within 15 (fifteen) business days of receipt. In more complex cases, this deadline may be extended by an additional 15 days, with prior notice to the data subject.
The platform ea888 is intended exclusively for individuals aged 18 and over who are residents of Brazil. We do not knowingly collect personal data from anyone under the age of 18.
If we identify that an account was created by a minor, it will be closed immediately, the data deleted (unless legally required to be retained), and any deposited funds returned to the legal guardian after identity verification.
If you believe a minor has inadvertently created an account on ea888, please contact us immediately at suporte@ea888.express so that we can take the necessary steps.
Some of the technology and game providers partnering with ea888 may be located outside Brazil — including countries in the European Union and other jurisdictions with recognized data protection laws. When this occurs, ea888 ensures that:
Financial data transfers (Pix, TED, card) are made exclusively to certified payment gateways that process these transactions in compliance with Banco Central do Brasil regulations.
The ea888 may update this Privacy Policy periodically to reflect changes in legislation, platform practices, or to provide greater clarity. The date of the last update is always displayed at the top of the document.
For material changes that affect your rights or the way we use your data, you will be notified at least 7 (seven) days in advance by email or through a prominent notice on the platform. For minor changes — such as wording adjustments — updates may be made without prior notice, with the new date indicated at the top of the document.
Continued use of the ea888 platform after the updated policy takes effect constitutes acceptance of the changes. If you do not agree with the changes, you may close your account before the effective date.
To exercise your rights, ask questions about this policy, or report any issue related to the processing of your personal data by the ea888, use the channels below:
If you are not satisfied with how ea888 handled your request, you have the right to file a complaint with the National Data Protection Authority (ANPD), the regulatory body responsible for enforcing the LGPD in Brazil.
Six concrete commitments you'll find in every interaction with the platform
When you create an account on ea888, deposit via Pix, bet on the Brasileirão, or play a Pragmatic Play slot, you're using a platform that collects and processes personal data. This is unavoidable — any digital service operating with payments and betting needs information to function. What sets ea888 apart is what we do (and don't do) with that data.
Brazil's LGPD came into effect in 2020 and fundamentally changed the relationship between companies and user data. Today, you have the right to know exactly what we collect, why we collect it, how long we retain it, and who we share it with. The ea888 embraced these principles not as a legal obligation, but as a way to build a genuine relationship of trust with every Brazilian player who uses the platform.
CPF is required when registering on ea888 for three main reasons. First, it ensures each user holds only one account on the platform — protecting both you and other players from fraud and bonus abuse. Second, it allows withdrawals via Pix to be made exclusively to the bank account linked to the same CPF, which is an important safeguard against money laundering and protects the user themselves. Third, it is required by Brazilian financial regulations for any platform handling transactions above certain thresholds.
Your CPF is never shared with third parties for commercial purposes. It is used internally by the ea888 and, where required, reported to regulatory authorities in accordance with applicable legal obligations in Brazil.
Pix is the primary payment method on the ea888 — fast, secure, and exclusively Brazilian. When you make a deposit via Pix, the transaction is processed directly by the Banco Central do Brasil through your financial institution (Nubank, Itaú, Bradesco, Banco do Brasil, Inter, or others). ea888 receives the payment confirmation but has no access to your banking password or the full transaction details beyond the amount and the sender's CPF.
For withdrawals, the ea888 transfers funds exclusively to the Pix key registered under the same CPF as your account. This prevents third parties from requesting withdrawals on your behalf, even if they have access to your platform password. It's an extra layer of security that directly protects your money.
The ea888 sends communications about promotions, new games, boosted odds on the Brasileirão, and special UFC events — but only to users who have opted in. When creating your account, you can choose whether you want to receive emails and notifications from ea888. This preference can be changed at any time in your account dashboard, with no need to contact support.
We do not sell or share your contact list with advertising networks. Communications you receive from ea888 come from ea888 — not from third parties who purchased your data from a list.
The ea888 monitors platform usage patterns to identify behaviors that may indicate problem gambling — such as sudden increases in bet amounts, unusually long sessions, or attempts to bypass deposit limits. This data is used exclusively to trigger responsible gambling tools and, where applicable, to reach out to the user with support information.
This monitoring is never used for marketing purposes or to build bettor profiles for commercial gain. The sole motivation is player well-being — which is the most important asset of the ea888.
If you decide to close your account on ea888, your personal data is not deleted immediately — because the law requires us to retain certain information for specific periods (financial data for 5 years, access logs for 6 months, etc.). Once those mandatory legal retention periods expire, the data is securely deleted or irreversibly anonymized.
During the post-closure retention period, your data is not used for marketing, product analysis, or any purpose beyond legal obligations. Think of it as a sealed archive — it exists because the law requires it, but it is not active.
Exercise your rights at ea888 is straightforward. Open the live chat on the platform and tell us what you need: a copy of your data, a correction to inaccurate information, withdrawal of consent for emails, or any other LGPD-related request. Our team will verify your identity (to ensure the request is legitimate) and process it within 15 business days.
If you prefer email, send your request to suporte@ea888.express with the subject line "Direitos LGPD" and your registered CPF in the body of the message. That's it — no complicated forms, no waiting weeks. The ea888 takes your rights seriously — and the process for exercising them reflects that.
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Request access, correction, or deletion of your data at any time via live chat or email. We respond within 15 business days, no hassle.
Suporte@ea888.express
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